A. Our app is used by businesses big and small alike to send feedback requests to customers. We do this primarily by letting businesses easily text and email their customers.
A. Our service is month to month. No long term commitment.
A. Our programming has a built in filter which prevents your customers from being bombarded with contacts.
A. Your account allows you unlimited emails and 1,000 text messages per month. For a small fee, additional messages can be allocated.
A. Yes! Request4Feedback gives your patrons the option to contact your business before they leave their review. This gives you the opportunity to correct their experience and turn them into a 5 star customer.
A. Request4Feedback will be frequently adding new review platforms. Send us an email to let us know which review sites are most important to you.
A. No. We respect the privacy of our users! How refreshing.
A. While getting bad reviews is frustrating, most sites don't let you remove them. Request4Feedback gives you the tools you need to increase your review flow and understand where you can improve. With enough positive reviews, they typically offset negative reviews in the eyes of the consumers.